Description
Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.
We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.
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We are seeking a detail-oriented Fraud Monitoring Specialist to join our team. In this role, you will be responsible for monitoring transactions, identifying potential fraudulent activities, and taking appropriate action to prevent financial losses. The ideal candidate will have strong analytical skills, attention to detail, and experience in fraud detection and prevention.
Key Responsibilities:
- Monitor real-time and post-transaction activity for potential fraud patterns, unusual behavior, or suspicious transactions.
- Analyze customer accounts and transactions to identify fraudulent activities and mitigate risks.
- Investigate and escalate fraud cases, collaborating with internal teams.
- Take immediate action on suspicious activities such as putting block on cards or reaching out to customers for verification.
- Utilize fraud detection tools and systems to analyze and assess risk levels.
- Document fraud cases, findings, and actions taken, ensuring compliance with regulatory and internal policies.
- Work with network providers (Visa, Mastercard, etc.) to stay informed on fraud trends and leverage available fraud prevention tools.
- Assist in fraud prevention strategy development by identifying emerging fraud schemes and recommending system rule updates.
- Assist in developing and improving fraud detection strategies and procedures.
- Stay updated on emerging fraud trends, tactics, and regulatory changes in the industry.
- Document fraud cases and findings in internal systems and escalate high-risk cases to the appropriate departments.
- Support customer service teams by providing fraud-related insights and guidance on handling cardholder inquiries.
Requirements
- Experience in fraud detection, risk management, banking, or financial services.
- Strong analytical and problem-solving skills.
- Familiarity with fraud detection tools, payment processing systems, and data analysis techniques.
- Excellent communication skills, both written and verbal.
- Ability to work under pressure and make quick, informed decisions.
- Strong attention to detail and ability to recognize patterns or inconsistencies.
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