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House Keeper Job Description Template

What Does a House Keeper Do?

Housekeepers are in charge of cleanliness and trash removal in hotels and similar establishments. They provide services to guests like laundry, cleaning, sheet changing, and restocking the room’s basic household items. Housekeepers must be physically fit since they frequently move and lift items during shifts.

House Keeper Job Overview

In the housekeeper role, you will maintain a clean and orderly environment that is satisfactory to both the hotel and its guests. You must make the hotel’s guests feel at home by attending to their needs and carrying out requests. Success in this role will be judged by customer satisfaction with cleanliness and the minimization of complaints.

House Keeper Job Responsibilities and Duties

  • Performs various cleaning activities, including but not limited to dusting, mopping, and sweeping
  • Restocks consumable items and toiletries in guestrooms
  • Reports any damage or stolen items to superiors
  • Handles clients requests and concerns, and escalates major issues to management
  • Adheres to company safety and health rules

House Keeper Job Requirements

  • Minimum of 1 year of experience in a customer service role
  • Excellent interpersonal and customer service skills
  • Effective communication skills
  • Strong work ethic and is trustworthy
  • Flexibility to work varying shifts
  • Can work effectively with minimum supervision
  • High school diploma or equivalent

 

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Adrienne Smith

Adrienne Smith is a content strategy consultant working with high-growth businesses on their brand messaging, content strategy, and content creation. A digital nomad, she's exploring the world's cultures and cuisines as she works.

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