Average Base Pay
13.55% above national average
Additional Cash Compensation
A person in an entry-level Customer Service Representatives role with under one year of job experience can expect to make an average annual salary of $19,500. A Customer Service Representatives candidate with 1-4 years of experience makes an average total salary of $21,270. A person in a mid-career Customer Service Representatives role with 5-9 years of experience makes an average salary of $28,180 a year. Customer Service Representatives with 10 or more years of experience make an average of $37,010. In their late career (over 20 years of experience), a person in a Customer Service Representatives role’s annual salary averages $49,750 per year.
|Average base salary (percentile)|
While certifications are not required for every Customer Service Representatives position, they can certainly increase your salary and lead to an easier recruitment process when applying to enterprises that favor candidates with additional certifications.
The current Bureau of Labor Statistics states the salary is $28,180 higher than the national average for Customer Service Representatives positions.
Yes, there is strong potential for promotion — either with an additional educational degree or with continued years of experience. There are a multitude of other positions Customer Service Representatives roles that can advance both internally and with another company.