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Updated October 09, 2024

Customer Service Representatives Salaries

Springfield, Massachusetts, US

Average Base Pay

$36,360/yr

17.48% above national average

Additional Cash Compensation

Average: $36,360


Range: $24,360-$56,040

 

How much does a Customer Service Representatives role make in Springfield, Massachusetts, US?

Career Ladder Pay for Customer Service Representatives Roles

A person in an entry-level Customer Service Representatives role with under one year of job experience can expect to make an average annual salary of $24,360. A Customer Service Representatives candidate with 1-4 years of experience makes an average total salary of $28,640. A person in a mid-career Customer Service Representatives role with 5-9 years of experience makes an average salary of $36,360 a year. Customer Service Representatives with 10 or more years of experience make an average of $45,980. In their late career (over 20 years of experience), a person in a Customer Service Representatives role’s annual salary averages $56,040 per year.

What is the average Customer Service Representatives salary in Springfield, Massachusetts, US?

Average base salary, as of 2024 : $36,360

Salary Breakdown

  Average base salary (percentile)
 25th50th75th
Annual salary$9,090$18,180$27,270
Monthly salary$758$1,515$2,273
Weekly salary$189$379$568
Hourly salary$27$54$81

Where can a Customer Service Representatives role earn more money?

VS

Similar jobs with comparable annual salaries.

FREQUENTLY ASKED SALARY QUESTIONS

Will extra certification for Customer Service Representatives roles boost salary?

While certifications are not required for every Customer Service Representatives position, they can certainly increase your salary and lead to an easier recruitment process when applying to enterprises that favor candidates with additional certifications.

Is the Customer Service Representatives position in high demand?

The current Bureau of Labor Statistics states the salary is $36,360 higher than the national average for Customer Service Representatives positions.

Is there advancement potential for a Customer Service Representatives role?

Yes, there is strong potential for promotion — either with an additional educational degree or with continued years of experience. There are a multitude of other positions Customer Service Representatives roles that can advance both internally and with another company.

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