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Care Manager Job Description Template

What Does a Care Manager Do?

Care managers create and provide personalized healthcare plans for patients. They coordinate with patients, families, and healthcare professionals to create and maintain the most appropriate healthcare programs. As a secondary function, care managers oversee business operations and administrative activities at healthcare facilities. 

Care Manager Job Overview

In the care manager role, you will match each patient’s needs with the right healthcare services via individualized care plans. You will plan the administration of health services to ensure efficient delivery while holding patient wellbeing to the highest standards. Success in this position will be demonstrated by your ability to improve the level of medical care and quality of life of your patients.

Care Manager Job Responsibilities and Duties

  • Develops and updates patients’ individualized healthcare plans
  • Connects quality healthcare providers to patients
  • Coordinates with healthcare professionals to deliver services
  • Informs patients about medical procedures, instructions, and referrals
  • Maintains and updates patient records
  • Assesses the facility’s operations to improve efficiency
  • Analyzes and optimizes facility management processes

Care Manager Job Requirements

  • Bachelor’s degree in Social Sciences, Nursing, or related field
  • Minimum 2 years of experience as a nurse or similar role
  • Registered nurse (RN) license
  • Certified Case Managers (CCM) license is preferred
  • Proficient in MS Office and healthcare management systems
  • Strong written and verbal communication skills
  • Excellent organizational skills


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Adrienne Smith

Adrienne Smith

Adrienne Smith is a content strategy consultant working with high-growth businesses on their brand messaging, content strategy, and content creation. A digital nomad, she's exploring the world's cultures and cuisines as she works.

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