Adrienne SmithWhat Does a Flight Attendant Do?
Flight attendants make the flight experience safe and comfortable for passengers. They also coordinate with other attendants to ensure a high level of customer satisfaction. In attending to passenger needs, they provide meals and refreshments, run safety checks, and teach emergency protocols to travelers.
Flight Attendant Job Overview
In the flight attendant role, you will interact directly with the customer and be the face of the company. As such, the ability to swiftly gain customer trust is an important competency in this position. Success in this role will be demonstrated by high passenger satisfaction and an improvement in the company’s reputation in customer experience.
Flight Attendant Job Responsibilities and Duties
- Ensures cleanliness of the cabin
- Welcomes boarding passengers
- Demonstrates emergency procedures and equipmentSet featured image
- Offers food and drinks
- Runs safety checks
- Creates feedback reports
Flight Attendant Job Requirements
- High school diploma or equivalent
- Cabin crew certification and training
- Prior experience in a similar role
- Excellent communication and interpersonal skills
- Outstanding problem-solving acumen
- Neat and professional appearance
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