Adrienne SmithWhat Does a Food Server Do?
Food servers take and deliver customer orders while coordinating with their coworkers to elevate each customer’s dining experience. As front of house employees, servers must maintain a polite and warm attitude. They’re also responsible for the cleanliness of the dining area.
Food Server Job Overview
In the food server role, you will be in charge of preparing the restaurant for service, taking care of customers during the hours of operation, and assisting in closing duties. A key element in this role is to promptly address customer concerns and queries. Success in this role will be demonstrated by the satisfaction of each diner, as reflected through positive customer feedback and growth in repeat customers.
Food Server Job Responsibilities and Duties
- Cleans and prepares the dining area
- Greets customers and helps them to their seats
- Maintains knowledge of every menu item
- Documents orders accurately
- Delivers beverages and meals on time
- Asks for customer feedback
- Prepares bills and processes payments
Food Server Job Requirements
- Past experience as a food server or similar role
- Maintains a clean appearance
- Can work well in a fast-paced, high-stress environment
- Great communication and coordination skills
- High level of physical endurance
- Can work on weekends and holidays, and can handle shifting work schedules
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