What Does an IT Consultant Do?
IT consultants use their expertise to analyze their clients’ operating systems, diagnose problems they may encounter, and provide the best solutions to address the issue. They also follow up with clients regularly to ensure that their technological operations are running smoothly.
IT Consultant Job Overview
In the IT consultant role, you will fulfill the technical system needs of clients, providing advice on how existing and emerging information technology can help their bottom lines. Success in this role will be demonstrated by providing excellent customer service to lead to higher profitability, increased client retention, and a larger client base from referrals.
IT Consultant Job Responsibilities and Duties
- Understands client needs and gives advice on the best solutions
- Analyzes clients’ IT systems and diagnoses weaknesses and possible breaches
- Installs software
- Trains the company’s new staff
- Documents all reports and processes
- Follows the latest technology trends
IT Consultant Job Requirements
- Minimum 5 years of work experience in a similar role
- Advanced knowledge in Mac and Windows operating systems
- Excellent verbal and written communication skills
- Bachelor’s degree in Computer Science or any related field
- Proficient in multiple programming languages
- Exemplary problem-solving skills
- Willing to travel to different client locations
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