Adrienne SmithWhat Does a Quality Assurance Manager Do?
Quality assurance managers establish a minimum set of standards that products and services must meet before being delivered to customers. They work with various teams to ensure that outputs meet the required specifications and are compliant with the industry’s regulations.
Quality Assurance Manager Job Overview
In the quality assurance manager role, you will supervise and coach a team of QA professionals to deliver products and services that satisfy customer demands. You will troubleshoot issues with poor quality and assess risks associated with the process. Success in this role will be demonstrated by your ability to minimize defects, glitches, and flaws in the company’s products and services.
Quality Assurance Manager Job Responsibilities and Duties
- Ensures a minimum standard of quality is met for all goods and services produced
- Conducts quality audits and assessments
- Minimizes the team’s chances of committing errors
- Establishes and improves company best practices for quality assurance
- Trains and educates colleagues on best practices
- Monitors and ensures that budgets and production are in line with management’s expectations
Quality Assurance Manager Job Requirements
- Minimum of 5 years of experience
- Quality assurance certification preferred
- Outstanding attention to detail
- Excellent verbal and written communication
- Proficient in MS Office
- Bachelor’s degree in Business Administration, Engineering, or related fields; Master’s degree a plus
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